IT Service Desk Solutions

Incident management, service requests, access requests and IT knowledge inquiries require significant resources. Our outsourced service desk provides your employees with a 24/7 single point of contact (SPOC) without the additional strain.
Our highly-trained service desk agents will handle your IT support needs, freeing up your in-house team to concentrate on your core business.
5
Years
Experience

Explore our success stories

Enhancing the digital workplace for a large North American airline with a skilled service desk

Discover how Nova Dex partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance its digital workplace during challenging industry conditions.
  • 22 second average speed to answer
  • Less than 2% abandon rate
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Ready to optimize your IT support?